Terms and Conditions
MAKING A RESERVATION
Please contact us via telephone or email as per detail below:-(+44) 01454 855767 or
We require accommodation to be paid for in full upon arrival and accept all major
credit and debit cards and cash, we do not accept cheques.
Unlike large hotels which sometimes seem to specialise in overbooking, we are a
small B&B and do not. Cancellations, when they occur, are therefore a serious
matter for us. We require by 12 noon 48 hours prior to the commencement of the
first night's stay, if the stay is of 7 nights or more we require 7 days notice to cancel
the room. Without this notice, the full cost of the accommodation reserved will be
charged unless we can re-let the room. This also applies if you shorten your stay or
make any amendments. No shows will be charged the full amount of the booked
period. We always endeavour to re-sell cancelled rooms and, if successful, will
reimburse you pro rata.
ARRIVAL, DEPARTURE AND KEYS
Rooms are normally available from 12 noon; however, please let us know your
expected time of arrival as our reception is not manned 24/7. New arrivals are
requested to check in before 10.00 pm unless prior alternative arrangements have
been made. Your room must be vacated by 10.00 am on the day of departure; late
checkout may result in a further charge. During your stay you can come and go at
any time that suits you; however, please have consideration for our other guests, if
you engage in unacceptable behaviour that causes a disturbance or nuisance to
other guests we reserve the right to terminate your booking immediately without
being liable for any refund or compensation being given. Guests are expected to
take care of the door keys during their stay, reimbursing any loss - which may
involve the cost of changing locks as well as replacing keys.
All bedrooms and any part of our building are non smoking. We reserve the right to
charge an extra night’s stay (at the prevailing B&B rate and using the credit/debit
card details given to secure the booking) if we have to especially clean and air the
room for 24 hours before another guest can occupy it. Guests are welcome to smoke
outside the entrance to the kitchen where there is a smoking bin on the wall
In the unlikely event of replacement, cleaning or repair being required to any
item(s) belonging to the B&B, or the fabric of the B&B itself, because of wilful
damage, or damage incurred because reasonable precautions have not been taken,
we reserve the right to reclaim all and any costs incurred including loss of business
by charging the credit/debit card given to secure the booking, without prior consent
being required. Invoices will be supplied to support the claims/cost charged.
CHILDREN – We do not accept children under 15 years of age.
At Well Cottage B&B we offer the comfort and
warmth of genuine character accommodation in
this attractively convenient setting with the
enviable position of being on the outskirts of
the cosmopolitan and historic city of Bristol.
All our accommodation is located in a unique
setting of a converted stable block and a
converted barn that dates back over 200 years
with the added benefit of bedrooms at ground
Clean Friendly excellent breakfast
dining room like a restaurant
good flat screen TV early
breakfast handy for Motorway
Kevin Wright - Northampton
OK, so we're not quite like the usual
bed and breakfast establishments
because we're actually a self
catering guest house, but the fact is
that most of our guests start off by
searching for "bed and breakfast
So why not give it a try? If you're
staying a few days or more,
business or pleasure then self
catering can save you a lot of money
on evening meals and takeaways.
We have a good range of
supermarkets within a few minutes'